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FAQs

Need Help? We've Got You.

From makeup tips to mishaps, we've got answers for all your Beauty by GK questions.

Airbrush Basics

Why is BBGK Airbrush so special?

Airbrush makeup is turned into thousands of droplets of fine mist when a compressor pushes air through the airbrush. It replaces sponges, fingers, brushes, etc., making it more hygienic and considerably more hypoallergenic and safer to use. With airbrush makeup, less product is required to provide fuller, even, and natural coverage. It produces a natural-looking sheer texture while still able to provide full coverage. The end result is skin that looks flawless with minimum product! The appearance of digital media and hi-definition television has placed airbrush makeup in the spotlight as it is needed for the red-carpet stars to look their best.  Flawless gives you that perfect coverage that makeup artists have been using for years, quickly and easily at home!

What makes BBGK Air better than liquid, mineral, and powder makeup?

Traditional foundations can look obviously caked-on and always feel like you are wearing makeup. Airbrush makeup leaves a light, seamless blend of color over the skin, creating the illusion of a perfect face while allowing your skin tone to show through. Never touch your face with your fingers, dirty brushes, or sponges ever again. The ability to mix the Flawless airbrush foundation colors for individual custom blends is unsurpassed, resulting in a natural look that will cover any skin imperfections. Our product is also made with 100% natural and organic ingredients, water-based, and completely oil-free.

What are the benefits of airbrushing with BBGK Airbrush Makeup?

BBGK Flawless airbrush makeup produces every level of coverage you need while being healthy for your skin. Whether you’re looking to minimize the look of wrinkles and fine lines, diminish blemishes, age spots, redness, large pores and acne, or simply need a natural look for your day-to-day life, the BBGK Air system gives you the perfect look while treating skin to a host of natural and organic ingredients.

How long does BBGK Airbrush makeup last?

Flawless is a high-performance cosmetic that is designed to last all day when combined with our Finish setting spray or translucent powder. IMPORTANT: The longest applications tend to result from fresh clean skin, without a lot of heavy moisturizing products. Never apply heavy coats. A single heavy coat will have a quarter of the life that 2 or 3 light coats will have.

Can I use the BBGK Flawless System every day?

The BBGK Air system is designed for everyday use. It is simple enough to use for an everyday look, or easy to glam up for a night on the town. Our natural and organic ingredient-based formula treats your skin as you wear it, which means you can feel great about putting BBGK on your face every day.

What results should I expect from using BBGK Flawless?

The results from Flawless will be unlike anything else you have ever experienced. Easy, clean, fast and flawless! Our goal is to provide the best possible product, so we created the most natural, organic and cruelty-free airbrush cosmetics on the market. Not only do we use exceptional ingredients, which leave your skin silky smooth and natural-looking throughout the day, but we ensure our products are available at a price you can afford. With our Flawless line, you’ll always have the coverage and finish you want; that’s our guarantee.

Can I travel with my BBGK Flawless makeup?

BBGK Air products are lightweight and easily transportable for travel with our handy BBGK travel case.

Can I use other products with my BBGK Air compressor?

BBGK Air is designed to be used with Flawless airbrush cosmetics only. Using other products in your system will not spray correctly and can clog your airbrush.

Application

What type of coverage does the BBGK Flawless foundation provide?

BBGK lets you customize the coverage for your needs. There are four speeds on your BBGK Air compressor that allow you to control how much makeup is sprayed.  You want to see perfected skin, not the makeup.

As a guideline, apply:

  1. 1-2 passes for sheer coverage
  2. 3-4 passes for medium coverage
  3. 4-5 passes for full coverage

We recommend the second or third level of airflow for optimal performance.

Can I use it to cover blemishes, dark spots and discolorations?

Yes, our Flawless makeup is perfect for spot treating any blemishes, dark spots or areas that need additional coverage. Pull back lightly on the airbrush and apply until the imperfection disappears, then apply your BBGK Flawless makeup as usual.

Will BBGK Flawless makeup settle in fine lines and wrinkles?

BBGK has advanced smoothing ingredients that actually help minimize the appearance of imperfections, pores, fine lines and wrinkles. Thanks to MiniPoryl and IntegriACTIVE Firmlift (Hydrolyzed Rice Protein and Sweet Almond Extract), revolutionary ingredients found in our Flawless formula, your skin is lifted and your pores shrink with each use. This creates a youthful, radiant look, leaving skin feeling smooth, healthy and hydrated.

I’m concerned with aging – too much foundation makes me look older.

The magic of airbrush and BBGK formulas are engineered to blend flawlessly with skin to instantly smooth lines and soften imperfections. Skin looks natural and soft while providing as much or as little coverage as you desire.

How do you control the amount of makeup spraying from the airbrush?

The throttle and the air speed on the compressor regulate the amount of makeup released from the airbrush. With BBGK, less is always more. When applying to the face, pull back halfway on the throttle for best results. If you pull back further, more makeup will be released. We only recommend this for use on large areas of the body.

How long does it take to apply BBGK airbrush makeup?

With BBGK Air, you can enjoy a flawless, gorgeous look in five minutes or less! You will apply everything from foundation and bronzer to blush and illuminator with the airbrush. It is easy to create a natural, everyday look as well as a more glamorous look for special occasions. This makeup is perfect for the busy woman who doesn’t have time for re-applying makeup during the day!

Questions About your Skin

I’m having a hard time matching my skin color. Help!

This is a simple fix in five easy steps!

  1. Locate all the foundation shades within your starter kit.
  2. Shake all the bottles extremely well for 30 seconds before your first application; this will ensure you receive the best result.
  3. Test each of the shades by spraying a light stripe on your skin. Select the closest shade to your current skin tone. If your skin shade is not an exact match, you can combine the two closest colors in your airbrush.
  4. Place 4-6 drops of the selected shade into the airbrush cup. If combining shades, use 3-4 drops of each shade. Then, hold your finger over the tip of the airbrush and gently pull back on the throttle. The shades will “back bubble,” combining the shades into your perfect match. The magic of airbrush is that even if a shade doesn’t look like an 100% match, the micronized formula blends with skin to look like a match.
  5. Apply makeup as usual until your desired result is achieved.
Do the BBGK Flawless system products work on all skin types and tones?

Flawless is perfect for everyone. No matter what your skin type or color, we have a foundation that will work for you and your desired finish! We guarantee that you will find your perfect color match, and with your Flawless match, your perfect look is a spray away. With our natural and organic ingredients, Flawless will not clog your pores like conventional makeup does. Flawless is dermatologist-tested, hypoallergenic and non-irritating.

Ingredients

What ingredients are in BBGK Flawless makeup?

BBGK Flawless airbrush makeup utilizes the latest in natural and organic ingredients to treat skin while providing a flawless finish.

BBGK airbrush makeup is specifically designed with your skin’s health in mind, promising breathability along with an impeccably smooth, even finish. Our formulas are always:

  • Organic
  • Natural
  • Cruelty-free
  • Hypoallergenic
  • Vegan
  • Gluten-free
What ingredients are in BBGK Finish Spray?

For a full breakdown of our revolutionary and patented formulas, you can click here.

Troubleshooting

My makeup appears blotchy or heavier in some spots. Is there something wrong with the Airbrush machine or the Flawless makeup?

You may be over-applying the makeup by coming in too close or pushing back on the airbrush too much. The key to airbrushing is:

  1. Remain about 4 fingers length distance from the face.
  2. Keep the airbrush moving in small, circular motions for a seamlessly blended application.
  3. Pull the airbrush back slightly, no more than half-way.
How do I know if my makeup is expired?

If the makeup separates, clogs or feels sticky even after shaking it, it may be time to toss it and buy a new one.

Does BBGK offer tutorials on learning how to airbrush?

Learning how to airbrush is simple, but don’t be discouraged if you don’t get it perfect the first time around! Dispense 4-6 drops of product within your airbrush cup and you’re ready to go! When applying your product, make sure to hold your airbrush like you would a pen. Next, lightly pull back on your throttle to apply the product onto your face using light circular motions. When first starting out, spray product onto a piece of paper to see exactly where you are spraying and how hard you need to pull back to achieve your desired result!  You can even practice with water on your face.  Less is more with BBGK Air. Apply a light layer, let dry for 5 seconds and then continue to build upon your coverage until your desired look is achieved.

Need a little more guidance? Check out our tailored tutorials here, coming soon!

My airbrush is not dispensing makeup?

If your airbrush is not working or is spraying inconsistently, there may be some makeup built-up inside it. To clean your airbrush, soak in warm soapy water for 20 minutes, spray BBGK Clean through the airbrush by pulling all the way back on the throttle, and rinse with water.

If this has not fixed the problem, make sure the hose is properly attached to both the airbrush and BBGK Air compressor. If your system is still not working, please call our Customer Care Team at 949-416-4904.

Heavy, Blotchy or Uneven Coverage

Uneven coverage can be caused by a few errors. First, try lowering the airflow setting on your BBGK Air compressor. We recommend the second or third level of airflow for optimal performance.

You may be holding your airbrush too close to the face – stay 6 to 8 inches away from your face to prevent the makeup from appearing caked on or blotchy.

You may be allowing too much makeup to flow by pulling the throttle too far back – Only pull the throttle about 1/3 to 1/2 way back for a very light feathered and soft spray. Pulling the throttle past the midpoint can result in a heavy, blotchy or uneven coverage.

Finally, be sure you are moving in constant, circular motions when applying makeup. If your system is still not working, please call our Customer Care Team at 949-416-4904.

Airbrush Not Spraying

First, click here to view our “Getting Started” tutorial to ensure your system has been properly set up and plugged in.

There could be other reasons your airbrush system may not be spraying:

    1. Clogged Nozzle – Remove and clean both needle and nozzle caps separately by soaking them in hot soapy water. Hold the airbrush without nozzle caps under running hot water.
    2. Damaged Nozzle – Remove and replace the nozzle.
    3. Tip Head is Loose – Tighten the needle and nozzle caps.
    4. Needle not Moving – Tighten loose needle chucking nut found at the tail of the airbrush airbrush.

If your system is still not working, please call our Customer Care Team at 949-416-4904.

Grainy or Textured Spray

If your Flawless airbrush makeup appears grainy or textured, try one of the following fixes:

  1. Air Pressure too Low – Adjust to higher airflow setting by tapping the button of your compressor.
  2. Dried Makeup on End of Needle – Remove and clean the needle.
  3. Dirty Airbrush Nozzle – Remove and clean nozzle.
  4. Makeup too Thick – Use fresh makeup from a thoroughly shaken bottle.

If your system is still not working, please call our Customer Care Team at 949-416-4904.

Bubbling Fluid in Cup

If the makeup is bubbling in the airbrush cup without you holding your hand over the nozzle, try the following fixes:

  1. Clogged or Damaged Nozzle – Remove and clean or replace the needle and nozzle caps
  2. Tip Head is Loose – Tighten the needle and nozzle cap.
  3. Split Nozzle Tip – Remove and replace the nozzle tip
  4. Bent Needle Tip – Remove and straighten or replace
  5. Dried Makeup on End of Needle – Remove and clean the airbrush needle and nozzle caps. Run hot water over the tip of the exposed needle of airbrush airbrush. Gently use a cotton swab to clean tip of needle.
  6. Dirty Airbrush Nozzle – Remove and clean the airbrush needle and nozzle caps

If your system is still not working, please call our Customer Care Team at 949-416-4904.

Splattering

Splattering occurs when the needle snaps back into the tip. Always release the throttle gently to avoid splattering.

If you have tried cleaning the needle and nozzle caps and it’s still splattering:

  1. Remove both needle and nozzle caps
  2. Remove the tail of the airbrush airbrush
  3. Remove the airbrush airbrush from the rubber hose
  4. Soak the airbrush in HOT soapy water for 1-2 hours.
  5. Use a cotton swab to thoroughly clean both needle and nozzle caps and replace.
  6. Use a cotton swab to thoroughly clean out the color cup of airbrush.
  7. Replace the tail on airbrush.

If your system is still not working, please call our Customer Care Team at 949-416-4904.

My airbrush stopped working. What do I do?

The most common reason for an unhappy airbrush is dry makeup. It is easy to fix. Make this a part of your daily maintenance routine to keep your spray and coverage optimal. If you feel that your airbrush is still not spraying properly please call our Customer Care Team at 949-416-4904.

We don’t recommend taking apart your airbrush system without calling our customer service line or watching our videos.

Soaking your airbrush will remove buildup of makeup. Fill a small jar with warm water and adjust the water level so that you can submerge the airbrush up to the cup. Place a drop of BBGK Clean into the airbrush cup. Use a rubber band to wrap around the airbrush lever to the end of the handle, securing the lever in a fully open position. Insert the airbrush into the jar of water so a little water flows into the airbrush cup. Leave the airbrush in this position until the next use.

If your system is still not working, please call our Customer Care Team at 949-416-4904.

Something Is Missing From My Order / My Order Was Incorrect!

Please contact our Customer Care Team at 949-416-4904, or send us an email at hello@beautybygk.com.

Cleaning

How often should I clean my BBGK Airbrush?

Your airbrush does not have to be cleaned between each product application, but should be rinsed thoroughly once your makeup for the day is complete. For best results in cleaning your airbrush, try BBGK Clean!

Placing Orders

How do I make changes, add or remove items or cancel an order I just placed?

Any changes to your order can be made within the first 24 hours of the order. Please email our Customer Care Team at hello@beautybygk.com or give us a call at 949-416-4904 to do so.

How do I make changes, or update shipping and billing info?

If you would like to change the frequency of your shipment, please email our Customer Care Team at hello@beautybygk.com or give us a call at 949-416-4904.

Why isn’t my promotional code being accepted?

You may have entered the wrong promotional code or it may be expired. Please check the expiration date, re-type it in the box labeled “Promo Codes” on your Shopping Cart page, and click apply. You can always call our Customer Care Team at 949-416-4904, or send us an email at hello@beautybygk.com.

Shipping and Tracking

When can I expect my BBGK Products to be delivered?

You should have received a confirmation email of your order and a separate shipping confirmation email with tracking information. If not, please call our Customer Care Team at 949-416-4904, or send us an email at hello@beautybygk.com.

Refused Delivery – Customers will be responsible for all charges associated with shipping and handling plus a minimum $25 re-stocking fee if order is refused.

Does BBGK Ship internationally?

At this time, Beauty by GK is only available in the USA and Canada.

How do I track my package?

Once your order has shipped, you will receive an email with your shipment tracking number. You can check the status of your shipment by clicking on the tracking number within that email or by logging into My Account. If you do not receive an email within 24-72 hours, please email our Customer Care Team at hello@beautybygk.com or give us a call at 949-416-4904.

What if my package arrived damaged, how do I get a replacement?

If your package arrived damaged, your order is incorrect or missing some items, please email our Customer Care Team at hello@beautybygk.com or give us a call at 949-416-4904 and we’ll be happy to assist you with your replacement.

Returns and Replacements

Can I return my products even if they’re used?

If for any reason you’re not 100% satisfied, simply return the product within 45 days from its order date. To return product, please email our Customer Care Team at hello@beautybygk.com or give us a call at 949-416-4904 to obtain a return authorization number. This should be written outside the package you intend to return. Please note that returns will not be accepted without a return authorization.

Privacy Policy, Terms & Conditions, Warranty & Guarantees / Trademarks / Patents

Does BBGK offer a warranty?

Please see our Warranty.                                                                                       

What are your Privacy Policy and Terms of Use?
  1. Please see our Privacy Policy
  2. Please see our Terms and Conditions.
What is BBGK’s Guarantee?

If for any reason you’re not 100% satisfied with any of our products, simply return them within 45 days from ship date. Even if they’re empty, we will be happy to provide a full refund of your purchase (less S&H). Please refer to Our Promise page for more information.

BBGK Distributor

How do I become a Beauty by GK Distributor?

We are always looking for more distributors/resellers. Apply today

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